Allegro’s highly certified team of network professionals helps you to choose and install the appropriate WLAN network hardware and software for your solution. Our services help you to benefit from superior network performance that is crucial in reducing operating and troubleshooting costs and increasing efficiency.
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We provide deep industry knowledge and technical expertise to support you throughout all phases of your project. Software integrationWith a deep understanding of integration, leveraging various technologies such as EDI, APIs, and web services into a variety of back-end systems (CRM, ERP, DB2, SAP…), we have demonstrated our ability to transparently interface between disparate systems and ultimately create a dynamic interchange of real-time data leading to organizational efficiency. Custom Software DevelopmentProjects are more successful when software fits the existing process rather than off-the-shelf packages which force users to shape their processes around the software. Pure custom development can be costly. With this in mind, Allegro develops each specific application on top of the Allegro Mobility Platform which includes key components universal to most wireless applications such as security, communications and device management. The software is built modularly so that solutions can be expanded easily over time. With a platform architecture, global changes are made once, in one place, increasing reliability and cost-effectiveness. The result is a fully-customized mobile application that truly meets the customer’s needs while integrating seamlessly with existing systems. TrainingProper training and embraced user acceptance are the key to a seamless mobile solution. Our team tailors training packages to meet your specific requirements, ensuring that your end-users and administrators are up to speed. Training is available worldwide in a variety of languages. Process Re-engineeringOur team adds value to your mobility project. Rather than simply making an existing process more efficient through mobility, our industry experts examine your business issues, take into account available mobile technologies and recommend process improvements and impactful technology strategies to implement them to their fullest. This ensures that your solution is future-proofed, aligned with your corporate strategy as well as capable of achieving rapid ROI. Project ManagementOur project managers are accountable for the success of the project. Their role is vital in delivering the end-to-end solutions that we provide. A dedicated project manager is assigned to each client, and is there for the entire project life-cycle until and after return on investment is achieved. Staging & Kitting ServicesAllegro’s team of mobile solution professionals can be leveraged to support one of the most time intensive and critical portions of a mobility deployment – the roll-out. This process starts with the receiving and initial testing of factory hardware components, where any defective units will be identified and replaced. Next, the specific software and settings are efficiently loaded on to each device utilizing best practices and advanced mobile device management software. Each unit is then kitted (application of asset tag and packaging with required accessories) and ready for shipping to branch locations or for pick-up by team members. Effective execution of this process relieves internal IT departments from time intensive, low value-added work and speeds up deployment. Wireless Solution ConsultingOur consulting team is experienced and efficient, consistently delivering valuable enterprise mobility solutions. We work with each client to help develop concise business requirements that serve as the foundation of the project. Applying our expertise, along with your requirements, we determine the necessary components for your optimal solution, including; software, database / data structure, device recommendations, and wireless network options. To implement your solution in a reliable timeframe, we produce a detailed project plan identifying project milestones, major deliverables and key resources required throughout the various steps in the project lifecycle. ImplementationImplementing the project plan is an iterative and collaborative process facilitated by your project manager. The components of your solution will be finalized as software engineers develop, test and finally integrate the solution with the existing enterprise system. In some cases it is beneficial to launch a pilot implementation before full roll out in order to insure that the launch is properly controlled. OperationWe provide you with the processes, tools and resources used to operate, and support the wireless solution. Our team ensures that your solution is optimized across the board. This includes training, data back up, security, synchronization, system and software updates, device maintenance and network optimization. SupportOnce your solution has been implemented we remain at arm's length, ready to step in and make sure that your solution is on the right track. Our tailored customer support offerings will provide you with all the services needed to operate your wireless applications and systems. |