Transportation |
Retail |
Field Service |
Healthcare |
Government |
This paper describes how to save time and money with mobile printing in field service.
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Field Service |
CommunicationLow bandwidth text messaging allows technicians and dispatch to communicate efficiently. These non-SMS messages are sent as data, and as such do not incur incremental carrier fees. Location-Based ServicesGPS data opens up an array of possible solution functionality. Proof of service can include a signature, time and location stamp. Historical readings can be displayed on a web-based map to show a “breadcrumb trail” of a technician’s day. Application business rules can be aligned to pre-determined GPS geofences. Additionally, technicians can utilize turn-by-turn navigation to their next stop. Vehicle TelematicsWith connectivity to your commercial or consumer grade vehicle via J-Bus or OBD2 respectively, Allegro can accurately track speed, RPMs, idle time, hard brakes and more. This data can be parsed and sent either real-time via WWAN or in batch via WLAN and Bluetooth. With this information, fleet managers can complete detailed analyses of route profitability, driver performance, maintenance requirements and more. Record KeepingKeep accurate records for each technician including hours logged, distance driven, assignment history and more. Asset ManagementBy leveraging barcode technology, all data relating your company’s assets are at your fingertips allowing you to have better control over administration, tracking and scheduled maintenance. Generate New RevenueTechnicians have valuable face-time with your end-users in their own environment. With real-time access to client history and account information, they can update and up-sell services and equipment on the spot. Mobile PaymentAccept payment by credit card with a magnetic stripe reader attachment. Clients accept the transaction simply by signing the touch screen, and a receipt can be printed on the spot with a mobile printer. This improves accuracy, reduces disputes and accelerates the billing cycle.
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